Contact details
Name: Charlotte Edwards Homeopathy
Address: Reigate, Surrey.
Phone Number: 07957 548 660
E-mail: contact@charlotteedwards.uk
The type of personal information we collect
We currently collect the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Personal details that are relevant to your treatment (for example, medical history and current conditions)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· When you complete a new client form
· At each appointment when new details are provided
We use the information that you have given us in order to provide you with the treatment you have booked (for example to prescribe your homeopathic remedies).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent
You are able to remove your consent at any time. You can do this by contacting Charlotte.
How we store your personal information
Your information is securely stored.
We keep your client record for 7 years. We will then dispose your information by destroying your records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Charlotte Kitchen on 07957 548 660 or contact@charlotteedwards.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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TERMS OF USE
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
These Terms tell you the rules for using this website.
The following terms also apply to your use of our site and services: · Our Privacy Policy · Our Cookie Policy
This site is made available free of charge. The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain expert advice before taking, or refraining from, any action based on the content on this site.
Acceptance and changes
By using this site, you accept these terms of use and that you will comply with them. If you do not agree to these terms, you should not use this site.
The site will be amended and updated at times to reflect changes within the business. It is your responsibility every time you use this site to check these terms to ensure you understand the terms that apply at that time.
Whilst reasonable efforts are made to update information on the site, there is no representations, warranties, or guarantees, whether express or implied, that the content on the site is accurate, complete, or up to date, and the site is under no obligation to update such information.
Availability of our site
The site and any content on it may not always be available. The site may withdraw, suspend, or restrict the availability of any or all of the site without notice.
Intellectual Property
This site is the owner or licensee of all intellectual property rights in the site content including all source code, designs, logos, some photographs but not all, audio, video, text, graphics, software, functionality, and databases in the site as well as all copyright, trademarks, services marks and logos in the same, whether or not registered anywhere in the world.
The name, logo and those of our clients, suppliers and partners and all related names, logos, product and service names, designs, and slogans on our site belong to us or partners or licensors. You are not permitted to use any such marks found on our site without our prior written permission (or the respective mark owner).
Use of material on our site
Your access to the site is for your personal, non-commercial, and nonexclusive use only. As long as you comply with these terms of use, we grant you a personal, non, exclusive, non-commercial, non-transferable right to enter and use the site for internal business purposes and download or print a copy of any portion of the content of this site and you may draw the attention of others to content posted on the site.
If you use content on this site, our status (and that of any identified contributors) as the authors of content on the site must always be acknowledged.
You must not use any part of the content on the site for commercial purposes without obtaining a license to do so from us or our licensors. No part of the site may be reproduced, copied, republished, translated, posted, distributed, sold, licensed, aggregated, or otherwise exploited for commercial purposes without consent.
We reserve all rights not expressly granted in these Terms. Any breach of these Terms will constitute a breach of these Terms and your right to use the site will terminate immediately.
By using this site, you warrant to us that you will not use the site for illegal or unauthorised purposes.
Prohibited activities
You may use this site only for lawful purposes and in accordance with these Terms. You agree not to use this site:
· In any way that damages, restricts or inhibits anyone's use or enjoyment of the site, or which may harm the Company or users of the site, or expose them or us to liability
· In any way which is harmful, illegal, abusive, harassing, threatening, or in breach of any applicable law, regulation, order, or code
· Transmit any advertising or promotional material, including any junk, spam or chain letter, or other similar solicitation
· To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
Additionally, you must not do any of the following with our site:
· Link to our site on any third-party website without specific written consent
· Make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the site
· Use any automatic device, process, or means to access our site for any purpose, including monitoring or copying any of the material on the site.
· Use any manual process to monitor or copy any of the material on our site, or for any other purpose not expressly authorized in these Terms, without prior written consent.
· Misuse or introduce any viruses, worms, logic bombs, trojan horses, or other material that may harm our site or attack our site via a denial-of-service attack or a distributed denial-of-service attack or try to gain access to, interfere with, damage, or disrupt any parts of our site, the server on which our site is stored, or any server, database or computer, connected to the site.
· Otherwise attempt to interfere with the proper working of the site.
Third-party websites
Our site may contain links to other sites and resources that are not operated by us. If you click on a third-party link, such links should not be interpreted as approval by us of those linked websites or information you may obtain from them, and we have no control over the content or practices of such third parties.
Disclaimer of Warranties
We do not guarantee or warrant that files available for downloading from the internet or our site will be safe or free of viruses. It is your responsibility to put in place anti-virus protection, check the accuracy of data input and output, and ensure you have alternate means external to our site for any reconstruction of any lost data.
To the fullest extent provided by law, we will not be held liable for any losses caused by a virus, denial-of-service attack, or other technologically harmful material that may infect your computer equipment, data, or computer programs, due use of our site or items obtained through our site, or on any website linked to it, or any email sent for and on our behalf from our email accounts.
Your use of this site is entirely at your own risk. The site and its content are provided on an “as is” basis and no warranties of any kind are made, either express or implied. We make no warranty or representation with respect to the reliability, security, accuracy, or availability of the site, that the site or the server that makes it available are free of viruses or other harmful components, or that the site or any services or
items obtained through the site will otherwise meet your needs or expectations, or that defects will be corrected.
To the fullest extent provided by law, we disclaim all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.
Limitation on Liability
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation.
However, to the fullest extent provided by law, in no event will the company, its affiliates, employees, agents, officers, or directors be liable for damages of any kind arising out of or in connection with your use, or inability to use, our site, any websites linked to it, any content on our site or such other websites, or email accounts linked to it, including any direct, special, indirect, consequential, incidental, or punitive damages, including but not limited to, personal injury, emotional distress, pain, and suffering, or loss of revenue, commercial opportunities, profits, business or anticipated savings, use, goodwill or data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
Applicable law
These terms of use, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales and by using the site you accept to submit to the exclusive jurisdiction of the courts of England and Wales.
The Contracts (Rights of Third Parties) Act 1999 shall not apply, and no third party will have any right to enforce or rely on any provision of these terms.
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